Inside Citi’s Large-Scale Internal AI Adoption: How 4,000 Employees Are Using AI at Work
Across many global enterprises, artificial intelligence remains confined to experimentation. Innovation labs test new tools, small technical teams run pilots, and progress is reported in presentations that rarely translate into day-to-day impact. Despite widespread interest, AI adoption often stalls before it reaches the broader workforce. Citi has taken a markedly different approach. Instead of treating … Read more