Canceling a gym membership can sometimes feel more complicated than starting one—especially when policies aren’t entirely digital. If you’re trying to figure out how to cancel your LA Fitness membership using the app, you’re not alone. Many members expect a one-tap cancellation process, only to discover that LA Fitness follows a more traditional method.
This detailed guide explains everything you need to know before canceling, how the LA Fitness app fits into the process, and the exact steps to ensure your membership is canceled correctly without extra charges.
Understanding LA Fitness Before You Cancel
Before diving into the cancellation steps, it helps to understand how LA Fitness operates and why its cancellation process works the way it does.
About LA Fitness
LA Fitness is one of the most recognizable gym chains in North America. Founded in 1984 in Southern California, the company has expanded aggressively over the decades and now operates 700+ locations across the United States and Canada.
What sets LA Fitness apart is its ability to offer premium-style facilities at relatively affordable prices. Most locations provide:
- Strength and cardio training equipment
- Group fitness classes such as Yoga, Zumba, HIIT, and cycling
- Basketball courts
- Indoor swimming pools
- Saunas and locker room amenities
- Personal training services
This all-in-one approach has made LA Fitness a popular choice for beginners and experienced gym-goers alike.
However, when it comes to membership cancellation, LA Fitness still relies on a more formal process that combines digital access with physical documentation.
Can You Fully Cancel an LA Fitness Membership Through the App?
This is the most important question—and the answer is not entirely.
While the LA Fitness app helps you initiate the cancellation process, it does not allow you to complete the cancellation fully online. Instead, the app provides access to the official cancellation form, which must be signed and submitted either in person or by mail.
So, think of the app as a starting point, not the final step.
Things to Know Before Canceling Your LA Fitness Membership
Before proceeding, keep these important points in mind to avoid delays or unexpected charges:
1. Billing Cutoff Matters
LA Fitness requires that your cancellation request be received at least 5 business days before your next billing date. Missing this window could result in another monthly charge.
2. Notice Must Be Verified
Simply filling out a form in the app does not cancel your membership. The signed form must be delivered and received by LA Fitness.
3. Membership Type May Affect Timing
Some promotional or annual memberships may have different terms, including minimum commitment periods.
4. Keep Proof
Always keep copies of your cancellation form and mailing receipt or in-club confirmation for your records.
Step-by-Step Guide: How to Cancel LA Fitness Membership Using the App
If you already have the LA Fitness mobile app installed, you’re halfway there. Follow these steps carefully.
Step 1: Log In to the LA Fitness App
Open the LA Fitness app on your smartphone or tablet and log in using your registered email address and password.
Once logged in:
- Tap on your profile icon
- Navigate to “Account Information” or “Member Tools”
The exact wording may vary slightly depending on your app version, but the option will be located within your account settings.
Step 2: Locate the Cancellation Form
Inside the account section, look for a link labeled “Cancellation Form”.
Many users report that this option is easy to miss, but it is typically listed among account management tools.
Important note:
- This step does not cancel your membership
- It only generates the official cancellation document required by LA Fitness
Step 3: Download the Cancellation Form
Once you select the cancellation form:
- Download the document to your device
- Review it carefully to ensure your personal details are correct
This form serves as your formal written notice, which is required under LA Fitness membership terms.
Step 4: Print and Sign the Form
LA Fitness requires a physical signature, so you must:
- Print the downloaded cancellation form
- Sign it manually
Digital signatures are typically not accepted.
Step 5: Submit the Cancellation Form (Choose One Method)
You now have two official ways to submit the signed form.
Option 1: Cancel LA Fitness Membership In Person
You can submit the signed cancellation form directly at a gym location.
How to Do It:
- Visit your home club or any nearby LA Fitness location
- Ask to speak with the Operations Manager
- Submit your signed cancellation form during business hours
Pros:
- Faster confirmation
- Opportunity to ask questions
- Immediate acknowledgment in some cases
Cons:
- Requires visiting the gym
- Availability depends on manager’s schedule
Option 2: Cancel LA Fitness Membership by Certified Mail (Recommended)
Mailing the cancellation form is often the safest and most reliable option.
Mailing Address:
LA Fitness
P.O. Box 54170
Irvine, CA 92619
Important Tips:
- Use Certified Mail
- Keep your tracking number
- Save the delivery confirmation
Certified Mail provides proof that LA Fitness received your cancellation request, which is critical if billing disputes arise later.
How Long Does It Take for LA Fitness to Process a Cancellation?
Once LA Fitness receives your signed cancellation form:
- Processing typically takes several business days
- Final confirmation may not be immediate
- Billing usually stops in the next billing cycle, provided notice was timely
If you don’t see confirmation or billing changes within a reasonable period, contact customer service with your proof of submission.
How to Avoid Extra Charges When Canceling
To prevent unwanted fees, follow these best practices:
- Submit cancellation at least 5 business days before billing
- Keep copies of all documents
- Track mailed submissions
- Monitor your bank or credit card statements
If you’re charged after proper cancellation, having documentation makes dispute resolution much easier.
Common Issues Members Face During Cancellation
Difficulty Finding the Cancellation Form
Some app versions bury the form under account settings. Updating the app or accessing the web version may help.
Delayed Processing
Mail submissions can take time. This is why Certified Mail is strongly recommended.
Unexpected Charges
These often occur when the cancellation notice is submitted too close to the billing date.
Can You Cancel LA Fitness Membership Without the App?
Yes. If you don’t have the app, you can:
- Download the cancellation form from the LA Fitness website
- Visit a club in person
- Request the form directly from staff
The process remains largely the same.
Is LA Fitness Cancellation Difficult?
Compared to fully digital services, LA Fitness’s cancellation process may feel outdated. However, once you understand the steps, it’s straightforward and manageable.
The key is knowing that:
- The app starts the process
- A signed form completes it
Final Thoughts: Canceling LA Fitness the Right Way
Canceling your LA Fitness membership using the app is not a one-click process—but it doesn’t have to be stressful. By using the app to access the cancellation form and submitting it properly, you can ensure a smooth and problem-free cancellation.
To summarize:
- Use the app to download the cancellation form
- Print and sign the document
- Submit it in person or by Certified Mail
- Act early to avoid billing issues
With the right preparation, you can close your LA Fitness membership confidently and move on without unnecessary fees or frustration.