American Family Insurance 2024: Comprehensive Services, New Policies, and Contact Details

American Family Insurance (2024) stands tall as the 10th largest property and casualty insurance group in the United States, securing its position as the seventh largest homeowner’s insurance company and the ninth largest private passenger auto insurer. Founded in October 1927 by insurance salesman Herman Wittwer, it started as an auto insurance provider specifically catering to Wisconsin farmers. Over the years, it has evolved into one of the most popular insurance brands in the United States.

Unveiling American Family Insurance: A Closer Look

Let’s delve into the details of American Family Insurance, exploring its services, policies, and essential contact information.

Contact Information

  • Headquarters: Madison, Wisconsin, United States
  • Address: American Parkway, Madison, WI 53783, United States
  • General Customer Service: 1-800-692-6326
  • Phone Number: 608-249-2111
  • Fax Number: 608-243-4933
  • Email:

Embracing Technology with MYAMFAM

American Family Insurance introduces the My American Family mobile app (MYAMFAM), revolutionizing customer service. This advanced app provides real-time payment status, roadside assistance, and secure access with fingerprint authorization. Users can effortlessly schedule payments, report claims, request policy changes, and obtain instant digital proof of insurance.

Understanding American Insurance Coverage

American Family Insurance offers six standard car insurance options:

  1. Medical Payments Coverage
  2. Liability Car Insurance
  3. Personal Injury Protection
  4. Comprehensive Insurance
  5. Collision Insurance
  6. Uninsured Motorist Coverage

Additional Coverage Options

  • Gap Insurance: Bridging the gap between what you owe and your car’s value after an accident.
  • Rental Car Reimbursement Coverage: Covering rental expenses while your car is in the shop.
  • Emergency Road Service Coverage: Providing towing, battery jump, tire servicing, gas and oil delivery, locksmithing, and roadside repairs.
  • Accidental Death and Dismemberment Coverage: Assisting in cases of death or specific injuries resulting from a car accident.

Factors Influencing Family Insurance Car Insurance

Various factors affect your insurance premium, including:

  • Age
  • Gender
  • Marital Status
  • Location
  • Driving Record
  • Loan History
  • Vehicle

Annual Cost by State

Explore the average yearly cost estimates for American Family Insurance in different states:

  • Rhode Island: $2,401
  • Arizona: $1,569
  • Colorado: $2,511
  • Nevada: $2,887
  • Delaware: $2,828
  • North Dakota: $1,156
  • Ohio: $980

Unlocking Family Insurance Discounts

American Family Insurance provides various discounts, enhancing the value for its customers:

  • Multiple Vehicles Discount: Insure multiple vehicles for a reduced premium.
  • Loyalty Discount: Stay with Am Fam for an extended period and earn loyalty discounts.
  • Multi-Product Discount: Bundle auto and homeowners insurance policies for additional savings.
  • Auto Safety Equipment Discount: Equip your car with safety features for premium discounts.
  • Defensive Driver Discount: Complete a defensive driving course if you’re 55 or older to receive a discount.
  • Low Mileage Discount: Drive less than 7,500 miles per year and enjoy savings.
  • Good Student Discount: Save on insurance costs if your child maintains good grades.
  • Generational Discount: Parents can save on auto policies as American Family Insurance subscribers.
  • Customer Pay in Full Discount: Save money by paying your premium in full at the time of purchase.

Filing an American Family Insurance Claim

When it comes to filing a claim with American Family Insurance, ensure you have the necessary information on hand:

  • Name, address, and phone number
  • Insurance Policy Number
  • Date and time of loss
  • A brief description of what happened
  • Insurance and contact information for others involved

How to File an Accident Insurance Claim

To file an accident insurance claim, provide the following information:

  • First and last name
  • Date of birth
  • Living conditions
  • Insurance Policy Number

Accident claims through American Family Insurance can be made primarily through your attorney. Alternatively, you can file your claim by calling the Auto, Home, or Business Insurance Claims Office at 1-800-MYAMFAM (1-800-692-6326) or online at Written claims can also be sent to the address below:

American Family Mutual Insurance Company 6000 American Parkway Madison, Wisconsin 53783

Stay informed, protected, and make the most out of your American Family Insurance coverage in 2024.

FAQs for American Family Insurance (2024):

  1. How do I file a claim with American Family Insurance?
    • To file a claim, provide your name, address, phone number, insurance policy number, date, and a brief description of the incident. Contact the claims office at 1-800-MYAMFAM or file online at
  2. What discounts does American Family Insurance offer in 2024?
    • American Family Insurance provides various discounts, including multiple vehicles, loyalty, multi-product bundling, auto safety equipment, defensive driver, low mileage, good student, generational, and customer pay in full discounts.
  3. Tell me more about the My American Family mobile app.
    • The My American Family (MYAMFAM) app offers real-time payment status, roadside assistance, fingerprint-secured access, and functionalities like scheduling payments, reporting claims, requesting policy changes, and obtaining digital proof of insurance.
  4. What factors influence car insurance premiums with American Family?
    • Various factors impact car insurance premiums, including age, gender, marital status, location, driving record, loan history, and the type of vehicle insured.
  5. Can I bundle auto and homeowners insurance for additional savings?
    • Yes, American Family Insurance offers a multi-product discount for customers who bundle auto and homeowners insurance policies, providing additional savings and value.

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