If you’re a Genshin Impact player in the United States, there’s an important new update you can’t afford to ignore: age verification is now mandatory. Starting May 20, 2025, HoYoverse (the game’s developer) began rolling out a new age verification system to comply with U.S. regulations. If you haven’t verified your age yet, your account could soon face suspension—or even deletion.
In this guide, we’ll walk you through how to verify your age in Genshin Impact, explain why it’s required, and provide detailed instructions based on the platform you use (PC, mobile, or PlayStation). Whether you’re under 16 or a long-time adult player, understanding this system is essential to keep your account safe and fully functional.
📌 Why Is Genshin Impact Requiring Age Verification?
This new requirement stems from a settlement between HoYoverse and the Federal Trade Commission (FTC) regarding child privacy laws and in-game purchases. Due to increasing concerns around minors engaging with gacha mechanics and spending real money in-game, HoYoverse must now comply with stricter age-related rules.
Key Reasons for Age Verification:
- Protecting minors from unauthorized purchases
- Complying with U.S. privacy laws like COPPA (Children’s Online Privacy Protection Act)
- Ensuring legal compliance for data collection and account usage
- Improving game safety for all age groups
🗓️ What’s the Deadline to Verify Your Age?
The deadlines are strict:
- July 18, 2025 – If you haven’t verified your age by this date, your account will be suspended. You’ll lose access to features like your friends list, chat history, and notifications.
- July 20, 2026 – If you still haven’t verified your account by this final date, your Genshin Impact account will be permanently deleted. This includes all character progress, purchases, and Primogems.
⚠️ Don’t wait until the last minute—verifying now ensures you retain access to everything you’ve earned in the game.
👶 Age Rules for Younger Players
Age restrictions are now stricter, especially for players under 16:
- Under 13: HoYoverse will delete any personal data collected without parental consent.
- Ages 13–15: Players can still play, but require parental consent for in-game purchases.
- 16 and older: Full access to all game features, provided age verification is completed.
✅ How to Verify Your Age in Genshin Impact (Step-by-Step Instructions)
The process of verifying your age differs slightly depending on which platform you’re using: PC/Mobile or PlayStation. Below are step-by-step guides for both.
🎮 For PC or Mobile Players
Step 1: Log In to Your HoYoverse Account
- Open Genshin Impact on your PC or mobile device, or go to the official HoYoverse account page.
- Make sure you log into the correct account—the one tied to your current game progress.
Step 2: Look for the Age Verification Prompt
- After logging in, a pop-up window should appear, asking for age verification.
- If you don’t see the prompt immediately, go to your Account Settings on the HoYoverse website.
Step 3: Enter Your Date of Birth
- Input your birth month and year accurately.
- If you’re under 16, the system will guide you to the parental consent process.
Step 4: Confirm and Save
- Double-check the date before submitting.
- Once completed, you’ll receive a confirmation message that your age has been successfully verified.
✅ Tip: Be honest—entering false information could result in your account being flagged or restricted later.
🎮 For PlayStation (PS4/PS5) Players
If you’re playing Genshin Impact on a PlayStation console, the verification process is built directly into the game interface.
Step 1: Launch the Game
- Turn on your PlayStation 4 or 5 and open Genshin Impact.
- Ensure you’re connected to the internet.
Step 2: Watch for the Pop-Up Prompt
- A prompt will appear as the game loads, asking for your birth month and year.
Step 3: Input Your Birth Information
- Use the controller to enter your correct date of birth.
Step 4: Accept Updated Terms of Service
- Once the birthdate is verified, you’ll be asked to agree to updated privacy and service terms.
That’s it—your account is now verified and safe from suspension.
🧒 How Does Parental Consent Work?
If you’re under 16, Genshin Impact will require a parent or guardian’s email address. Here’s what happens:
- A consent form is sent to the parent’s email.
- The parent must read and approve access for their child to make purchases or share limited personal data.
- Upon approval, the child can continue playing and access all permitted features.
HoYoverse may limit gameplay or store access until consent is received.
❗ What Happens If You Don’t Verify?
Failing to complete the age verification process on time can have serious consequences:
🔒 July 18, 2025 (Suspension)
- You’ll be locked out of your Genshin Impact account.
- Loss of access to:
- Friends list
- Chat history
- Notifications and login rewards
❌ July 20, 2026 (Permanent Deletion)
- If still unverified by this date, your account will be permanently deleted.
- Loss of:
- All characters and levels
- Purchased Primogems and other currency
- Event rewards and archived content
Don’t risk losing hundreds of hours of gameplay—verify your account now to keep your journey safe.
🧠 Tips for a Smooth Age Verification Process
Here are some smart tips to ensure a stress-free verification experience:
✅ Double-Check Before Submitting
Make sure your birthdate is correct—you won’t be able to change it later.
✅ Keep Your Email Up-to-Date
Ensure the email linked to your account is current. If you’re underage, your parent will need to verify via this email.
✅ Don’t Ignore the Prompts
Verification pop-ups may appear when you log in. Don’t dismiss them—complete the process right away.
✅ Contact HoYoverse Support if Needed
Run into issues? Visit HoYoverse’s support center to submit a ticket or find FAQs related to age verification.
🔐 How to Check If Your Age Is Already Verified
If you’re unsure whether you’ve completed the age verification process, here’s how to check:
On PC or Mobile:
- Visit the HoYoverse account page.
- Log in with your Genshin Impact account.
- Navigate to Account Info > Personal Details.
- Look for your birthdate and check if the system lists your account as verified.
On PlayStation:
- If you’ve already input your birthdate and accepted the terms, your account is verified.
- You can confirm this under Genshin Impact settings or by checking the login prompts.
👥 What About Linked Accounts?
If your Genshin Impact account is linked across platforms (e.g., mobile and PlayStation), you only need to verify your age once, and it will apply to all platforms using the same HoYoverse account credentials.
However, if you use separate accounts (e.g., a PlayStation-only login), you’ll need to verify each one separately.
📬 What If I Entered the Wrong Age?
If you entered an incorrect birthdate and your account is restricted:
- Do not create a new account—your original progress will be lost.
- Contact HoYoverse support immediately.
- Provide proof of identity (if required) to correct the date of birth.
Support can sometimes reset or unlock your account if mistakes were made.
Final Thoughts
Age verification in Genshin Impact isn’t just a formality—it’s a critical step to protect your account and stay compliant with U.S. regulations. Whether you’re a new player or a veteran with a 5-star team, don’t delay this process. By verifying your age before July 18, 2025, you’ll ensure uninterrupted gameplay and avoid the risk of losing everything.
So take a few minutes today, follow the simple steps outlined above, and secure your place in Teyvat for years to come.