How to Claim Your Fortnite Refund (2025 Guide)

Fortnite Refund 2025: How to Claim Your Money Back from Epic Games and FTC

Big news for Fortnite players! If you or your child were charged unexpectedly for in-game purchases between 2017 and 2022, you may be entitled to a refund as part of a massive $245 million settlement between Epic Games and the U.S. Federal Trade Commission (FTC). The refund claim portal is now live, and thousands of players are already receiving compensation.

This guide explains everything you need to know about claiming your Fortnite refund in 2025, including what led to the FTC lawsuit, who qualifies, how to apply, and what deadlines to keep in mind.


🔍 Why Is Fortnite Issuing Refunds in 2025?

The refund stems from a legal dispute between Epic Games, the developer behind Fortnite, and the Federal Trade Commission (FTC). The FTC accused Epic of using manipulative and deceptive tactics to get users—especially children—to make in-game purchases they didn’t intend to. The issues included:

  • Confusing menu designs leading to accidental purchases
  • Making it too easy for kids to buy items without parental consent
  • Locking users out of their Fortnite accounts if they disputed unauthorized charges

As a result, Epic Games agreed to a historic $520 million settlement in 2022. Of that amount, $245 million was allocated for refunds to affected Fortnite users. The refund process is now active again in 2025, with a claim deadline set for July 9, 2025.


💰 What Is the Fortnite FTC Settlement?

Let’s break down the details of this settlement:

  • Total settlement amount: $520 million
  • Refunds to Fortnite users: $245 million
  • Civil penalty for privacy violations: $275 million
  • Claim deadline: July 9, 2025

The FTC launched an official refund program at FortniteRefund.com to process claims from eligible players across the United States. The aim is to return money to consumers who paid for in-game items unknowingly or had their accounts unfairly penalized.


✅ Who Is Eligible for a Fortnite Refund?

You may be eligible for a refund if you are a U.S. resident and experienced any of the following issues between January 2017 and September 2022:

1. You Were Charged for Unwanted In-Game Items

  • You were misled or confused by the game interface and made purchases unintentionally.
  • For example, clicking a button or returning from a menu caused a charge without confirmation.

2. Your Child Made Unauthorized Purchases

  • You are a parent or guardian whose child used your credit card without permission between January 2017 and November 2018.
  • This includes accidental purchases by minors due to lack of parental controls.

3. Your Fortnite Account Was Locked After a Dispute

  • If your account was disabled, locked, or banned after you tried to dispute wrongful charges, you may also qualify for a refund.

🧠 Note: If you’re under 18 years of age, a parent or legal guardian must file the claim for you.


📝 How to Claim a Fortnite Refund in 2025

Filing for a refund is a straightforward online process through the official portal. Follow these step-by-step instructions:

🔗 Step 1: Visit the Official Website

Head over to the FTC’s official Fortnite refund portal:
👉 www.fortniterefund.com/file-a-claim

This is where you’ll fill out and submit your refund request.

🆔 Step 2: Gather Required Information

Before filling out the form, make sure you have one of the following:

  • Epic Account ID – Your Fortnite login credentials
  • FTC Claim Number – If the FTC sent you a notice, it includes a unique claim code

Don’t know your Epic ID? Log in at EpicGames.com to view your account info.

📜 Step 3: Check Your Eligibility

You’ll be asked a few questions to determine if your situation qualifies under the refund terms. You must:

  • Have made unwanted purchases or
  • Be a parent of a child who did so or
  • Have had your account unfairly locked

🖊️ Step 4: Complete the Refund Form

Fill in your personal and account details honestly. You’ll need to:

  • Identify which issue you experienced
  • Verify ownership of your Epic account
  • Agree to the terms of the refund process

If the refund is for a minor, you’ll need to certify that you are their parent or guardian.

💸 Step 5: Choose Your Payment Method

You can receive your refund through:

  • PayPal
  • Physical Check

Make sure you enter accurate information, especially if you select PayPal.

⏳ Step 6: Submit Before the Deadline

🗓️ Deadline to apply: July 9, 2025
Late submissions are not guaranteed to be accepted.


🛡️ Is It Safe to File a Claim?

Yes—as long as you use the official FTC website. Do not trust third-party links or scam sites that mimic the refund page. The real portal is:

👉 www.fortniterefund.com

FTC also warns players to beware of phishing emails or DMs offering “fast-track” refund services. No payment or fee is required to file your refund claim.


💡 Tips for a Smooth Refund Experience

  1. Don’t wait till the last day – Submitting early reduces stress and errors.
  2. Double-check your Epic ID – Mistakes can delay your payment.
  3. Use the email tied to your Fortnite account – This ensures accurate verification.
  4. Check your spam folder – Confirmation or follow-up emails may land there.
  5. Only file once per eligible account – Duplicate claims may be flagged.

🧾 What Happens After You File?

Once your form is submitted:

  • The FTC and Epic Games will review your claim.
  • If approved, your refund will be sent to the payment method you selected.
  • Expect the process to take a few weeks to a few months, depending on claim volume.

You do not need to give up your account, skins, or in-game purchases to receive a refund.


🔄 Can I Still Play Fortnite After Getting a Refund?

Yes! This refund does not impact your ability to play Fortnite or use your Epic Games account.

Even if you qualify for a refund, you’ll still be able to:

  • Access your account
  • Retain most in-game purchases
  • Play future Fortnite updates normally

The refund is designed to compensate players without punishment—unless Epic Games determines fraud occurred.


📌 Final Thoughts: Don’t Miss Your Fortnite Refund in 2025

If you or your family made accidental or unauthorized Fortnite purchases between 2017 and 2022, now is your chance to get your money back. The FTC is actively refunding millions of dollars through a process that’s fast, simple, and secure.

With the deadline set for July 9, 2025, eligible U.S. players should take action soon to avoid missing out. Filing is free, easy, and could return real cash to your wallet.

Whether it’s a $10 charge or a $100 mistake, it’s worth claiming what you’re owed.


📝 Quick Summary

TopicDetails
Refund SourceFTC vs. Epic Games Settlement
Total Refund$245 million
Eligibility PeriodJan 2017 – Sep 2022
Claim DeadlineJuly 9, 2025
Claim Websitewww.fortniterefund.com
Required InfoEpic Account ID or FTC Claim Number
Payment OptionsPayPal or Check
Affected UsersU.S. residents only